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Author Posts

Show Your Customers Some Love, with Relationship Marketing

My interview on Marketing Chat this week was with Cheryl Pliskin, owner of Jest Notes & Baskets. We talked about Relationship Marketing, which is a growth strategy that involves focusing on the needs of current clients and referral partners – as opposed to transactional marketing, which tends to focus on getting new clients all the […]

Getting to Know Franchises

This week on Marketing Chat, I talked with Bill Groble, an attorney who specializes in franchise law. We examined the world of franchises. For many, franchises give the impression that they are a ‘safe’ way to become your own boss. The perception is that they are “turn-key” so you will get training, as well as […]